Política de reembolso

Return
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please be sure to send your item(s) back in full accordance with our return policy:

• Items must be sent back within 14 days of the delivery date.
• Items must be unworn, unwashed, and have original tags attached.
• Items must be free of stains, makeup, deodorant, or wear.
• Bodysuits, swimwear, and undergarments are non-returnable.
• We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.
• Damaged, defective, or incorrect items must be reported within 2 business days of delivery. Please email support@enjean.com, hello@enjean.com for assistance before returning.
• All returns must include a return request form.
• Please contact hello@enjean.com, support@enjean.com for return request form.
• When sending back items from multiple orders, please fill out a return form or packing slip from each order returned.
• Return drop-offs are not accepted at our Distribution Center or corporate office.
• ENJEAN is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.